PRIVACY POLICY

Last updated: 21.APR.026 At LTN Labs, we value the privacy of our users and clients. This policy explains what information we collect, how we use it, and how we protect it. 1. INFORMATION WE COLLECT We may collect the following information: - first name and last name; - email address; - phone number; - company name; - information submitted through contact, quote, registration, and ticket forms; - billing data, when applicable; - messages sent through the platform; - information necessary to manage requests, payments, and related documents. We may also record basic technical information related to website usage, such as general browsing activity, access date and time, and minimum operational and security data. 2. PURPOSE OF DATA USE We use collected information to: - respond to inquiries and requests; - create and manage user accounts; - manage tickets, requests, and communications; - prepare or issue service-related documents; - coordinate payments and service validations; - provide support; - improve the general functioning of the website and platform; - protect system security and prevent misuse. 3. PAYMENT INFORMATION Online payments may be processed through specialized third-party payment providers. LTN Labs does not store full bank card numbers or sensitive financial credentials. Payment-related information may include transaction status, operational identifiers, amounts, and data required for administrative traceability of the service. 4. CLIENT DATA USE The data entered by users will be used solely for the commercial and technical operation of the services offered by LTN Labs, including registration, contact, project development, support, tracking, payments, and related documentation. LTN Labs does not sell users’ personal data. 5. INFORMATION SHARING We may share data only when necessary to operate the service, for example with: - payment providers; - transactional email services; - hosting or technical infrastructure providers; - tools that are essential for operating the project or the website. In all cases, shared information will be limited to what is necessary for the relevant purpose. 6. DATA RETENTION Data will be retained for as long as necessary to: - provide the service; - maintain the project’s operational history; - comply with administrative, commercial, or technical obligations; - preserve basic traceability of tickets, charges, and documents. When certain data is no longer necessary, it may be deleted or anonymized, unless a legal obligation or justified operational need requires retention. 7. SECURITY LTN Labs applies reasonable technical and organizational security measures to protect information against unauthorized access, loss, alteration, or misuse. However, no internet-connected system can guarantee absolute security. 8. ACCOUNTS AND CREDENTIALS Users are responsible for keeping their password confidential and protecting access to their account. Any action performed through an authenticated account will be deemed to have been carried out by its holder, unless proven otherwise. 9. CLIENT-SUBMITTED CONTENT The client is responsible for the legality, accuracy, and usage rights of the content they provide or upload to the platform, including texts, images, logos, files, and other materials. 10. USER RIGHTS Users may request, where applicable: - access to their data; - updates or corrections; - deletion when appropriate; - review of incorrect or outdated information. These requests may be made through the official contact channels published on the website. 11. COOKIES AND WEBSITE OPERATION The website may use technical mechanisms necessary for session handling, authentication, navigation, and security. Minimum technical tools may also be used to improve the overall experience and performance of the service. 12. CHANGES TO THIS POLICY LTN Labs may update this privacy policy whenever necessary to reflect changes in the website, platform, services, or applicable requirements. The current version will always be the one published on this website. 13. CONTACT For questions related to privacy or data processing, users may contact LTN Labs through the official channels published by LTN Labs.